Ledger.com/start Setup Guide

Complete Step-by-Step Instructions for Your Ledger Hardware Wallet

Secure your crypto assets with proper device initialization

Getting Started with Your Ledger Device

Welcome to your comprehensive guide for setting up your Ledger hardware wallet. Following these steps carefully will ensure your cryptocurrencies remain secure and accessible only to you. The Ledger.com/start process is designed to walk you through initializing your device step by step.

Before You Begin

Ensure you have your Ledger device, the supplied USB cable, and a computer with internet access. For the best experience, use Google Chrome or Mozilla Firefox browsers. Make sure you have at least 15-20 minutes of uninterrupted time to complete the setup properly.

Hardware Security

Ledger devices utilize Secure Element chips, the same technology used in passports and credit cards, to provide maximum protection for your private keys.

Clear Signing

Newer Ledger devices with touchscreens allow you to verify transaction details directly on the device screen before approving.

Multi-Asset Support

Manage Bitcoin, Ethereum, and thousands of other cryptocurrencies and tokens all from one secure device.

Regular Updates

Ledger regularly releases firmware updates to enhance security and add support for new cryptocurrencies and features.

Step-by-Step Setup Process

The Ledger.com/start process will guide you through these essential steps to properly configure your device:

1

Visit Ledger.com/start

Open your web browser and navigate to Ledger.com/start. This is the official setup page for all Ledger devices. Ensure you're using a secure internet connection and that you're on the legitimate Ledger website to avoid phishing attempts. Double-check the URL to confirm it's the official Ledger domain.

2

Download Ledger Live App

From the setup page, download Ledger Live - the official desktop application for managing your Ledger device. It's available for Windows, macOS, and Linux. Ledger Live provides a secure environment for managing your cryptocurrencies and interacting with your hardware wallet.

3

Connect Your Ledger Device

Connect your Ledger device to your computer using the provided USB cable. If this is your first time using the device, it will display a welcome message. Follow the on-screen instructions in Ledger Live to install the necessary firmware. Never use a pre-owned Ledger device without resetting it first.

4

Initialize Your Device

Your Ledger will guide you through the initialization process. Choose whether to set up as a new device or restore from recovery phrase. For new devices, select "Configure as new device" to generate a new recovery phrase.

5

Write Down Your Recovery Phrase

Your device will generate a 24-word recovery phrase - the most critical security element. Write down all 24 words in the exact order shown on your Ledger display on the provided recovery sheet. Never digitize your recovery phrase - no photos, cloud storage, or text files.

Critical Security Warning

The recovery phrase is the master key to your cryptocurrency holdings. Anyone with access to these words can access your funds. Follow these security practices:

  • Never share your recovery phrase with anyone, including Ledger support
  • Store multiple copies in secure, separate locations
  • Never enter your recovery phrase on any website or software wallet
  • Only enter your recovery phrase directly on your Ledger device when prompted
6

Verify Your Recovery Phrase

Ledger will prompt you to re-enter several words from your recovery phrase to ensure you've recorded it correctly. This step is crucial - if you can't verify your phrase, you risk permanent loss of funds. Take your time and carefully complete this verification.

7

Set Up PIN Protection

Create a PIN code to protect your device from unauthorized physical access. The PIN is entered using the Ledger's buttons or touchscreen. Choose a PIN that's difficult to guess but memorable to you. The device will wipe itself after multiple incorrect PIN attempts.

8

Install Applications

Use Ledger Live to install applications for the cryptocurrencies you want to manage. Each cryptocurrency requires its own application on your Ledger device. You can install and remove applications as needed - your private keys remain secure on the device.

9

Create Accounts

In Ledger Live, create accounts for each cryptocurrency you want to use. The application will synchronize with your device to generate receiving addresses. Always verify receiving addresses on your Ledger device screen before receiving funds.

Ready to Secure Your Crypto Assets?

Begin your Ledger setup process now to take control of your digital wealth

Ledger Device Comparison

Ledger offers several hardware wallet models with different features. Here's how they compare:

Feature Ledger Nano S Plus Ledger Nano X Ledger Nano Gen5
Display 128×64 px OLED screen + buttons 128×64 px OLED screen + buttons 2.8” E Ink® secure monochrome touchscreen
Connectivity USB-C only USB-C, Bluetooth® USB-C, Bluetooth®, NFC
Battery No battery Built-in battery Built-in battery
Clear Signing Partial (supported via Ledger Live) Partial (supported via Ledger Live) Yes (direct on device)
Price Point Budget-friendly Mid-range Premium

Which Ledger Should You Choose?

For most users, the Ledger Nano X offers the best balance of features and price with Bluetooth connectivity for mobile use. The newer Ledger Nano Gen5 provides the most advanced security features with its secure touchscreen, while the Ledger Nano S Plus remains a reliable budget option for those primarily using desktop.

Troubleshooting Common Setup Issues

If you encounter problems during the Ledger.com/start process, these solutions typically resolve the most common issues:

Device Not Detected

  • Try a different USB cable - some cables are for charging only and don't support data transfer
  • Test different USB ports on your computer, preferably directly connected to the computer rather than through a hub
  • Restart the Ledger Live application and try connecting again
  • On Windows, ensure you have the necessary drivers installed

Firmware Installation Problems

  • Ensure you have a stable internet connection throughout the process
  • Close other applications that might be interfering with the installation
  • Try using a different computer if issues persist
  • Check the Ledger status page for any ongoing service outages

Recovery Phrase Verification Failed

  • Double-check that you wrote down the words in the correct order
  • Ensure you're selecting the correct words when prompted during verification
  • If you continue having issues, you may need to reset the device and start over

Security Best Practices

After completing your Ledger setup, follow these security practices to maintain the safety of your assets:

Regular Firmware Updates

Keep your Ledger device firmware updated to ensure you have the latest security patches and features. Ledger Live will notify you when updates are available.

Transaction Verification

Always verify transaction details on your Ledger device screen before approving. This ensures you're sending the correct amount to the intended address.

Secure Recovery Phrase Storage

Consider using a fireproof and waterproof safe for your recovery phrase storage. Some users opt for specialized metal backup solutions for added durability.

Beware of Phishing Attempts

Ledger will never ask for your recovery phrase. Be cautious of emails, messages, or websites pretending to be Ledger support asking for sensitive information.

Ongoing Vigilance Required

While Ledger devices provide excellent security, the human element remains important. Always stay alert for phishing attempts, verify addresses carefully, and keep your recovery phrase completely offline and secure. Regularly check the official Ledger blog and social media for security announcements.